Now this is the Channel I am interested in (Internal IT). As you can see I find one called “Internal IT” as shown below. I see all the shared mailboxes in my tenant. Scenario A: How to retrieve the conversation history of a particular Team/Channel?įirst lets connect to Exchange online PowerShell to put up a foundation in to what we are looking for. So, with that in mind, we will have to dig in through a different way. You can see in the following screenshot that I have tried to add the Internal IT channel mailbox in to the Outlook and obviously “Conversation History” is empty because it’s a hidden folder. Skype for Business used to archive these in the users mailbox which they could delete but we didn’t worry about that because our email archive still had a record of those IMs. Users or Administrators cannot access these hidden files. Teams stores an individual’s chat history in a hidden file in the users mailbox which is not accessible via OWA or Outlook. Here are some of the use cases I worked on (probably not the exact case as yours but you might get some clarity here about where to look for) The answer depends on the type of content/period that you need. An uncommon but definitely one of those once in a while query from the HR or compliance/security leadership you will get is “Can we search for Microsoft Teams chat” in Office 365.
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